89 research outputs found

    The vulnerability of public spaces: challenges for UK hospitals under the 'new' terrorist threat

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    This article considers the challenges for hospitals in the United Kingdom that arise from the threats of mass-casualty terrorism. Whilst much has been written about the role of health care as a rescuer in terrorist attacks and other mass-casualty crises, little has been written about health care as a victim within a mass-emergency setting. Yet, health care is a key component of any nation's contingency planning and an erosion of its capabilities would have a significant impact on the generation of a wider crisis following a mass-casualty event. This article seeks to highlight the nature of the challenges facing elements of UK health care, with a focus on hospitals both as essential contingency responders under the United Kingdom's civil contingencies legislation and as potential victims of terrorism. It seeks to explore the potential gaps that exist between the task demands facing hospitals and the vulnerabilities that exist within them

    Continuity Culture: A Key Factor for Building Resilience and Sound Recovery Capabilities

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    This article investigates the extent to which Jordanian service organizations seek to establish continuity culture through testing, training, and updating of their business continuity plans. A survey strategy was adopted in this research. Primary and secondary data were used. Semistructured interviews were conducted with five senior managers from five large Jordanian service organizations registered with the Amman Stock Exchange. The selection of organizations was made on the basis of simple random sampling. Interviews targeted the headquarters only in order to obtain a homogenous sample. Three out of five organizations could be regarded as crisis prepared and have better chances for recovery. The other two organizations exhibited characteristics of standard practice that only emphasizes the recovery aspect of business continuity management (BCM), while paying less attention to establishing resilient cultures and embedding BCM. The findings reveal that the ability to recover following major incidents can be improved by embedding BCM in the culture of the organization and by making BCM an enterprise-wide process. This is one of few meticulous studies that have been undertaken in the Middle East and the first in Jordan to investigate the extent to which service organizations focus on embedding BCM in the organizational culture

    Local government strategies in the face of shocks and crises: the role of anticipatory capacities and financial vulnerability

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    This paper, building on governmental financial resilience literature, and using data from a survey of over 600 local governments in Germany, Italy, and the UK, looks at the role that external shocks, anticipatory capacities, and associated perceived vulnerabilities, play in determining different organizational response strategies (i.e., “bouncing back” vs. “bouncing forward” strategies) at times of crisis. In the face of shocks, higher perceived vulnerabilities will especially be associated with bouncing back strategies, whereas the presence of anticipatory capacity will be associated with bouncing forward strategies

    'Spiritual life' as the heart of the professionalization process of spriritual and community animators in Quebec, Canada

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    The ‘spiritual care and guidance and community involvement service’ in Quebec has existed since 2001. It replaced pastoral animation in schools and is intended to promote the spiritual development and community involvement of all students, whether or not they are affiliated with a religion. This article presents the historical background that led to the development of this service; as well as the professional concerns of its stakeholders. The concerns raised are based on awareness of great diversity among those who provide this service, both in their training and in their understanding of the meanings of the terms that define their work. Presently working toward the professionalization that they deem essential to their very survival, they are using professional strategies that do not reflect their reality and abilities. This article seeks to demonstrate the relevance of changing perspectives so that this profession is not limited only to community involvement, but instead adopts an interactionist point of view, focused on the spiritual aspect of the role

    Business continuity management in Jordanian banks: Some cultural considerations

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    This article investigates the extent to which the Jordanian banking sector uses Business Continuity Management (BCM) as a way to manage organizational risk, disasters and crises, as well as business interruptions. The population in this study consists of the 17 Jordanian banks registered with the Amman Stock Exchange. Data were collected via an interviewer-administered questionnaire. Eleven completed questionnaires were obtained, representing a response rate of 64.7 per cent. Questionnaires were followed by three semi-structured interviews conducted with BCM managers from three Jordanian banks from different cultural backgrounds; local, Islamic and foreign. All the respondents have BCM programmes in place. There are no statistically significant differences in the practice of BCM between Jordanian banks in terms of organizational characteristics, such as size and age. However, the cultural backgrounds of the banks and culturally determined differences in their operations more generally have influenced the practice of BCM in significant ways
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